About Us

Our research team has provided brands with valuable social media insight since 2003. 

With ten years experience, we've seen platforms and trends come and go, but we've continuously adapted our methodology to meet the changing digital environment. Our approach is built on extracting value from social media data, using a unique combination of human analysis and technology, to make all our output truly actionable.

We operate in over 50 languages and across all industries. We work directly with brands, but also through a network of channel partners. Our headquarters are in London, UK and our technology centre in San Diego, California.