We work with many of the world’s most successful brands

"Our client relationships are deep and long-lasting. Many of our biggest customers have been with us since the early days"

We help global brands understand what people say about them online

WaveMetrix works with many of the world’s leading brands to help them understand what people say about them online.

Our client relationships are deep and long-lasting. Many of our biggest customers have been with us since the early days. We have high rates of repeat business because we focus 100% of our energy on delivering value to our clients.

WaveMetrix works with clients direct or through channel partners. We are equally happy doing either and always aim to do whatever makes most sense for the end client. Building lasting relationships holds the potential of adding genuine value - and we love to work with partners who do just that.

The top five reasons our clients use buzz research 

  • Unprompted. Online buzz is not based on asking questions – it is completely authentic, unbiased and unprompted
  • Detailed. Our work draws on thousands of customer posts: they provide an amazingly deep source of insight on nearly every topic
  • Hard to reach. We connect you directly with very targeted, often hard to reach audiences
  • Quantity and quality. Buzz research gives you a unique combination of quantitative and qualitative output – significantly raising the level on insight you gain
  • And finally, it's faster and cheaper than traditional research techniques!

The top five reasons our clients choose WaveMetrix

  • Human analysts. Our clients love the quality of the buzz data our human analysts produce
  • Advanced categorisation. Additional insights into aspects like purchase drivers, use cases, brand values and advocacy maximise the value of buzz research for our clients
  • Customisation. Clients like the fact that they can customise not just categorisation schemes, but the style and frequency of reports, the focus of research and many other elements. Just about anything can be customised
  • Any language. Consistent coverage across any country and language is a must for global brands (and it’s great for benchmarking, too)
  • Relationship. We work hard to satisfy our client needs. Like many things in life, it takes time to get things just right. Our clients work with us because we take the time to understand their business and invest in making buzz research the perfect fit for them